Effective Date: January 30, 2025
1. Introduction
Welcome to Swan Dahabiya (Dahabiya Nile Cruise). We are committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website, book a cruise or interact with us.
2. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, telephone number, postal address, passport details, date of birth and any other information you provide when booking a cruise or contacting us.
Reservation Information: This includes details about your cruise booking, such as travel dates, cabin preferences and any special requests.
Payment Information: We collect payment information to process your reservation, but we do not store full credit card details. All payment transactions are processed securely by a third-party payment processor.
Site Usage Information: We collect information about how you use our website, such as your IP address, browser type, operating system, pages visited and referring website. This information is collected through cookies and similar technologies.
3. How We Use Your Information.
We use your information for the following purposes:
To process your reservation: We use your personal information and your reservation to confirm your reservation, manage your cruise, and provide customer support.
To communicate with you: We may contact you with updates regarding your reservation, special offers, and other information related to your cruise.
To improve our website and services: We use website usage information to analyze trends, administer the site, and improve our services.
To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
4. Disclosure of Your Information.
We do not disclose your information to the following third parties unless you consent:
Service Providers: We may share your information with service providers who assist us with payment processing, customer support, and other essential functions.
Business Partners: We may share your information with business partners who provide services that may be of interest to you, but only with your consent.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use or disclosure. These measures include data encryption, access controls and regular security assessments.
6. Your Privacy Rights.
You have the following rights in relation to your personal information:
Access: You may request access to your personal information.
Correction: You may request that we correct any information that is inaccurate or incomplete.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Objection: You may object to the processing of your personal information.
7. Cookies.
We use cookies and similar technologies to collect Site usage information. You can manage your cookie preferences through your browser settings.
8. Children’s Privacy.
Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
9. Changes to this Privacy Policy.
We may update this Privacy Policy from time to time. Any changes will be posted on our Website.
10. Contact Us.
- If you have any questions about this Privacy Policy, please contact us at
sales@swandahabiya.com
+201555509275